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Fellow Dinosaur?

Yup, we have a hardcover too 🙂

We’ve dared to to peer into every dark corner of User Experience. From merciless 20-step product tours without the “X” button, to no self-serve support in-app altogether – we’ve seen it all. If you’re after stickiness, look no further than these PLG lessons wrapped in hilarious (and sometimes sad 🥲) stories from personal experience.

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“Just wanted to drop you a line and say that I absolutely love your newsletter. I normally go into autopilot and unsubscribe to these kinds of communications, but I find myself reading your articles in full every single time and you seem to hit the right balance between humor and raising interesting viewpoints on customer experience.
The memes are a goldmine as well”

“Amazing stuff. Userpilot’s emails are among the 5% that have survived my yearly purge of saas newsletter subscriptions.”

“It’s so funny, easy to read and always informative!”